When BWCHA makes a decision that has a negative impact on a family, the family is
often entitled to appeal the decision in the form of a hearing. A request for a hearing must be made in writing and delivered to BWCHA either in person or by first class mail, by the close of the business day, no later than 14 calendar days from the date of the BWCHA’s notification of denial of admission.
The BWCHA will schedule and conduct a hearing with the family. The hearing will be conducted by a person other than the one who made or approved the decision under review, or a subordinate of this person. At the time of the hearing, the family will be provided an opportunity to present written and/or oral objections to the decision. Any person can represent the family, at their cost and discretion. Prior to the hearing, the family may review relevant BWCHA documents at our office. The family must also give BWCHA a change to review any relevant documents related to the family.
The family is expected to appear at the scheduled time of the hearing. BWCHA will only reschedule a hearing if the family can show good cause for the failure to appear.
BWCHA will provide the family with a written notice of the final decision within 14 calendar days of the date of the hearing.