HELP RESOURCES
Below you’ll find documentation AND instructional Videos pertaining to various processes and portals that are used by the Bellingham & Whatcom County Housing Authorities.
as you navigate our website, You can always find your way back to this page by clicking “Help” in the secondary menu on top.
Applicants
Intake Overview
A 8:16 minute video walking you through the entire intake process as found in our online Applicant Portal.
| Title | Description | Size | Download |
|---|---|---|---|
| Portal Registration - Full Guide | 2.40 MB | DownloadPreview | |
| Password Reset | 308.45 KB | DownloadPreview | |
| Applicant WITH Code - Quick Reference Guide | 618.09 KB | DownloadPreview | |
| Applicant NO Code - Quick Reference Guide | 684.06 KB | DownloadPreview |
Residents
Recertification Overview
A 6:27 minute video walking you through the entire recertification process as found in our online Resident Portal.
| Title | Description | Size | Download |
|---|---|---|---|
| Update Profile - Quick Reference Guide | 273.92 KB | DownloadPreview | |
| Password Reset | 308.45 KB | DownloadPreview |